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Frequently asked questions
We recommend you let your child use their new mattress for at least 14 days. That amount of time will let the mattress settle into its final state, and let your kid get used to its feel.
Our mattresses come with 30 Night and 100 Night trials — so if your child still doesn’t like their mattress, that won’t be a problem at all. We’ll be happy to either refund you the full amount or replace your mattress with a new one from our range.
To find out how long your trial period will be, visit your mattress’s product page.
Here are 3 tips for properly maintaining your new children’s mattress:
- Rotate the mattress regularly. Every 6 months, rotate your single-sided mattress by 180 degrees. If you have a double-sided mattress, it will need to be flipped over and then rotated 180 degrees. This evens out the pressure put on the mattress and extends its lifespan.
- Use a waterproof mattress protector. This will protect the mattress from food and drink spills, as well as little nighttime accidents.
- Support the mattress with a suitable base. A solid base will not be too soft or hard, will provide even support, and will allow proper air circulation through the mattress.
Find a store
Ballarat Mattress Store
43 MAIR ST, BALLARAT, VICTORIA 3350
PHONE: (03) 8419 8215
OPENING HOURS:
MON-SAT 9AM-5PM
SUNDAY 10AM-4PM
OPENING HOURS:
MON-FRI 10AM-6PM
SAT & SUN 10AM-5PM
Essendon Mattress Store
1150 MT ALEXANDER RD, ESSENDON, VICTORIA 3041
PHONE: (03) 8419 8239
OPENING HOURS:
MON-SUN 10AM-5PM
Hoppers Crossing Mattress Store
UNIT 7-8, 308-322 OLD GEELONG RD, HOPPERS CROSSING, VICTORIA 3029, PHONE: (03) 9369 9168
OPENING HOURS:
MON-FRI 10AM-6PM
SAT & SUN 10AM-5PM
Nunawading Mattress Store
331 WHITEHORSE RD, NUNAWADING, VICTORIA 31310
PHONE: (03) 8644 7018
OPENING HOURS:
MON-SUN 10AM-5PM
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